Overview

nxtabled.org operates as a marketplace platform connecting buyers with independent sellers and stores. Each seller on our platform maintains their own return policy, and we are not directly responsible for processing returns or refunds for purchases made through individual stores.

Individual Store Policies

Seller Responsibility

• Each store/seller on nxtabled.org establishes their own return, refund, and exchange policies
• Return policies vary by seller and may include different timeframes, conditions, and procedures
• Sellers are responsible for clearly displaying their return policies on their store pages
• All return requests must be directed to the individual seller, not to nxtabled.org

Policy Visibility

• Return policies for each store are displayed on their respective store pages
• Review the specific seller's return policy before making a purchase
• Contact the seller directly for questions about their return policy
• Return policies are legally binding between you and the individual seller

nxtabled.org's Role

Platform Facilitation

• We provide a platform for sellers to display their return policies
• We may assist in facilitating communication between buyers and sellers
• We maintain records of transactions for dispute resolution purposes
• We may provide mediation services in case of disputes

Dispute Resolution

If you encounter issues with a return that cannot be resolved directly with the seller:

1. Contact our customer support team
2. Provide transaction details and communication records
3. We will attempt to mediate a fair resolution
4. Final decisions on returns remain with individual sellers unless platform policies are violated