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Terms and Conditions

Effective Date: 22/09/2025

Last Updated: 22/09/2025

1. Acceptance of Terms

By accessing and using nxtabled.org ("Platform," "Service," "we," "us," or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Platform.

2. Description of Service

2.1 Marketplace Platform

nxtabled.org operates as an online marketplace platform that connects buyers with independent sellers and stores. We facilitate transactions between these parties but do not sell products directly. Additionally, we offer business development support services for a fee to help our marketplace participants grow and succeed.

2.2 Platform Features

  • Product browsing and search functionality
  • Secure payment processing
  • Order management system
  • Communication tools between buyers and sellers
  • Review and rating systems
  • Customer support services

3. User Accounts

3.1 Account Registration

  • You must create an account to make purchases or sell on our Platform
  • You must provide accurate, current, and complete information
  • You are responsible for maintaining account security and confidentiality
  • You must notify us immediately of any unauthorized account access

3.2 Account Responsibilities

  • You are responsible for all activities under your account
  • You must not share account credentials with others
  • You must update account information when changes occur
  • You agree to accept responsibility for all charges incurred under your account

4. Seller Terms

4.1 Seller Obligations

  • Sellers must provide accurate product descriptions and pricing
  • Sellers are responsible for inventory management and order fulfilment
  • Sellers must comply with applicable laws and regulations
  • Sellers must maintain appropriate return and shipping policies

4.2 Product Listings

  • Sellers are solely responsible for the accuracy of their product listings
  • Prohibited items may not be listed on the Platform
  • We reserve the right to remove listings that violate our policies
  • Sellers grant us permission to display their content on the Platform

5. Buyer Terms

5.1 Purchase Process

  • Orders are placed directly with individual sellers through our Platform
  • Pricing and availability are determined by individual sellers
  • Payment is processed securely through our payment system
  • Order confirmation does not guarantee product availability

5.2 Buyer Responsibilities

  • Review seller policies before making purchases
  • Provide accurate shipping and payment information
  • Communicate directly with sellers regarding order issues
  • Leave honest and fair reviews based on actual experiences

6. Payment Terms

6.1 Payment Processing

  • We use third-party payment processors to handle transactions securely
  • Payment is required at the time of order placement
  • We may hold payments pending order fulfilment or dispute resolution
  • Refunds are processed according to individual seller policies

6.2 Fees and Charges

  • We may charge platform fees to sellers for using our services
  • Buyers may be charged processing fees by payment providers
  • All fees are clearly disclosed before transaction completion
  • Fee structures may change with advance notice

7. Platform Responsibilities and Limitations

7.1 Our Role

  • We provide a platform for connecting buyers and sellers
  • We facilitate secure payment processing
  • We offer customer support and dispute mediation
  • We maintain platform security and functionality

7.2 Limitations of Liability

  • We are not responsible for seller performance or product quality
  • We do not guarantee product availability, delivery, or seller reliability
  • Transactions are between buyers and individual sellers
  • Our liability is limited to platform-related issues only

8. Prohibited Activities

8.1 User Conduct

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Engage in fraudulent or deceptive practices
  • Harass, abuse, or harm other users
  • Upload malicious software or harmful content

8.2 Platform Misuse

Prohibited activities include:

  • Attempting to bypass security measures
  • Interfering with platform operations
  • Creating multiple accounts to circumvent restrictions
  • Using automated tools to access the platform without permission

9. Intellectual Property

9.1 Platform Content

  • nxtabled.org and its content are protected by intellectual property laws
  • You may not use our trademarks, logos, or proprietary content without permission
  • User-generated content remains the property of respective users
  • We have rights to use user content for platform operations

9.2 User Content

  • You retain ownership of content you post on the Platform
  • You grant us a license to use your content for platform purposes
  • You represent that you have rights to all content you post
  • You agree not to post content that infringes on others' rights

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which governs the collection, use, and protection of your personal information on our Platform.

11. Dispute Resolution

11.1 Seller Disputes

  • Direct disputes with sellers should be resolved between buyer and seller
  • We may provide mediation services for unresolved disputes
  • We reserve the right to suspend accounts pending dispute resolution
  • Final decisions on seller-related disputes rest with individual sellers

11.2 Platform Disputes

For disputes related to platform functionality or policies:

  • Contact our customer support team
  • We will investigate and respond within reasonable timeframes
  • Arbitration may be required for unresolved disputes
  • Legal jurisdiction is governed by our business location

12. Account Termination

12.1 Termination by User

  • You may terminate your account at any time
  • Termination does not affect pending transactions or obligations
  • Some account information may be retained as required by law
  • Termination is subject to completion of any outstanding obligations

12.2 Termination by Platform

We reserve the right to terminate accounts for:

  • Violation of these Terms and Conditions
  • Fraudulent or illegal activity
  • Abuse of platform features or other users
  • Non-payment of fees or charges

13. Modifications to Terms

13.1 Changes to Service

  • We may modify or discontinue service features with notice
  • Significant changes will be communicated to users in advance
  • Continued use of the Platform constitutes acceptance of changes
  • We may temporarily suspend service for maintenance or updates

13.2 Terms Updates

  • These Terms may be updated periodically
  • Updated Terms will be posted on the Platform with effective dates
  • Continued use after changes constitutes acceptance of new Terms
  • Users will be notified of material changes when possible

14. Disclaimers and Warranties

14.1 Platform Disclaimer

  • The Platform is provided "as is" without warranties of any kind
  • We do not guarantee uninterrupted or error-free service
  • We are not responsible for third-party content or services
  • Users assume risks associated with platform use

Contact Us

For questions about these Terms and Conditions, please contact us:

Email: info@nxtabled.org

Organization: NXtABLED Entrepreneurship Centre

NXtABLED Entrepreneurship Centre

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